Service Policy

Customer Service

For questions about orders or skincare advice, email Naturium Customer Service at info-naturium@elfbeauty.com.

Customer service email hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Pacific Time, excluding holidays. Naturium aims to respond within two business days.

For shipping and returns, visit Shipping & Returns. For additional contact details, visit Contact Us or the Naturium Contact page.